|Flamenco Jewellery: Zilveren sieraden, Silver jewelry design, Online shop goldsmith - F.A.Q.
Frequently Asked Questions about the ordering of handmade silver jewelry.
- When will I receive my ordered jewelry?
The jewelry on this site will be sent to you within 2 weeks after receipt of your payment. You will be
notified by mail of the expected shipping day.
- How can I pay?
1. You can pay in advance by means of Transfer maps from your bank or online banking. Account
number NL84INGB0007428320 (ING) Flamenco in Gouda.
For payment from abroad:
2. Ideal - With Ideal you charge off in your trusted Internet payment, based on specific security
methods of your own bank or financial institution. Only Dutch clients can pay on this way. Soon there
will be SEPA, a European pay system like iDEAL.
- Can I return jewellery?
Yes, within 14 days after receipt, you can return the ordered jewellery.
The return address is:
PO Box 318
2800 AH Gouda
We ask you to mail us if you are returning the jewellery. After entry of the jewelry you receive the
amount of your order return. Not good = money back. We advise you to return handcrafted jewelry by
registered mail so you have a proof of shipment.
- How much are the shipping costs?
a Registered shipping
- Registered mail Netherlands: € 4.95.
- Registered mail Netherlands - Signature on delivery: € 8.60.
- Registered mail Belgium: € 11.00.
- Registered (insured) shipping for all other countries. The shipping costs are linked to the country of delivery.
- How do I measure my ring size?
You measure a good fitting ring precisely at the center in mm. This is your ring size.
More help with online ordering.
1. You have found a jewel desired.
2. Now press the order button (Order).
3. A white patch with: You .... added to your shopping cart.
4. You are now in the description window of the ordered jewelery.
(You can eventualy remove the gray box with check mark button).
4. In this window, press the button: Checkout.
5. Enter your address and make sure you have selected the correct country.
6. Press the button: Payment and shipping.
7. On some cases you can choose the shipping and payment option in the dropdown menu (down
8. Press the button: Send Order.
9. You can use this window when you have special wishes.
9. Press the button: Checkout and your order has been sent.
10. You will receive by mail an automatic copy of your order with the order number (Enter your email
If it fails? Mail us or call 0182-586797.
Alle weergegeven prijzen in Euro. Prijzen zijn inclusief BTW .
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